Gilded Dreams Salon Privacy Policy

Welcome to Gilded Dreams!At Gilded Dreams, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your data when you visit our website, use our services, or engage with our social media platforms. We encourage you to read this policy carefully to understand our practices regarding your personal information.

Introduction

This Privacy Policy applies to all users and customers of Gilded Dreams (referred to as “we”, “us”, or “our”). By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information: When you make a booking, subscribe to our newsletter, or contact us, we might collect:

• Name
• Contact information including email address and phone number
• Demographic information like postcode, preferences, and interests
• Other information relevant to customer surveys or offers

Non-Personal Information: We also collect non-personal data such as:

• Browser type and version
• Operating system
• Referral source
• Length of visit
• Page views and website navigation paths

How We Collect Your Information

• Direct Interaction: You provide us with personal information when you fill out forms, register for an account, or communicate with us directly.
• Automated Technologies or Interactions: As you interact with our website, we automatically collect technical data about your equipment, browsing actions, and patterns. This includes cookies, server logs, and other similar technologies.
• Third Parties: We might receive information about you from third parties like social media platforms, advertising networks, and analytics providers.

Use of Your Information

We use the information we collect for various purposes including:

• To provide and manage our services
• To personalize your experience
• To improve our website and services
• To send marketing communications
• To comply with legal obligations
• To protect our rights and interests and those of our customers

Data Sharing and Disclosure

• Service Providers: We may share your information with third parties who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service).
• Social Media Platforms: When engaging with our social media pages or sharing content via social media, your interaction might be governed by the privacy policies of those platforms.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of our customers or others.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Under data protection laws:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete data we hold about you.
• Right to Erasure: You can request that we delete your personal data. Please note that this right might be subject to legal restrictions where we are required to retain data for legitimate business or legal purposes.
• Right to Restrict Processing: You can ask us to restrict the processing of your personal data.
• Right to Data Portability: You can request to receive a copy of the personal data we hold about you in a commonly used format.

Data Deletion Instructions

In compliance with the latest social media policies:

• Request Deletion: You can request that we delete your personal data from our records. Send an email to [insert your email address] with the subject line “Data Deletion Request”.
• Social Media Platforms: If you’ve shared content via social media or interacted with our pages, you should also request data deletion directly from those platforms. Here are the steps:
  • For Facebook: Go to your account settings, then select “Your Facebook Information” and choose “Delete Your Account and Information.”
  • For Instagram: Navigate to your profile, go to settings, then to “Help Center,” and search for “how do I delete my account.”
  • For Twitter: Visit the Help Center, search for “delete account,” and follow the instructions provided.